Refund & Cancellation Policy

Refund and Returns Policy

1. ALL SALES ARE FINAL

ALL SALES ARE FINAL.

Noble Aminos does not accept returns, exchanges, cancellations, or refunds once an order has been placed and payment has been submitted.

Because research compounds cannot be re-certified, re-stocked, or safely redistributed once they leave our facility, we are unable to accept returned merchandise under normal circumstances.

This includes, but is not limited to:

Change of mind
Ordering the wrong item
Ordering the wrong quantity
Research outcomes or dissatisfaction
Improper handling or storage after delivery
Delays caused by shipping carriers
Failure to read product descriptions or disclaimers
Packages marked “Delivered” by the carrier
Buyer misunderstanding of product use classifications

2. RESEARCH USE ONLY DISCLAIMER

All products sold by Noble Aminos are sold strictly for:

Laboratory research use only
In-vitro research purposes only
Analytical and scientific research purposes only

Products are:

NOT for human consumption
NOT for animal or veterinary use
NOT drugs, foods, supplements, or cosmetics
NOT intended to diagnose, treat, cure, or prevent any disease

By purchasing from Noble Aminos, you represent and warrant that you are a qualified researcher or institution purchasing materials solely for lawful laboratory research purposes.

3. LIMITED EXCEPTIONS: DAMAGED OR INCORRECT ITEMS

Although all sales are final, Noble Aminos may, at its sole discretion, review claims involving:

Incorrect items received
Missing items
Products visibly damaged during transit

To qualify for review, you must:

Outer packaging
Inner packaging
Shipping label
Product labels
Any visible damage

Email all supporting evidence to the support email listed on the website.

Failure to report issues within the required timeframe may result in denial of the claim.

If a claim is verified, Noble Aminos may, at its sole discretion:

Issue a replacement shipment
Provide store credit
Offer another resolution deemed appropriate

Monetary refunds are not guaranteed.

4. NO RETURNS OF OPENED OR TAMPERED PRODUCTS

For safety, contamination prevention, and product-integrity reasons, Noble Aminos will never accept returns of any product that has been:

Opened
Reconstituted
Punctured
Unsealed
Tampered with
Improperly stored
Mishandled after delivery

Any product showing signs of tampering or misuse automatically voids eligibility for any replacement consideration.

5. SHIPPING & DELIVERY LIABILITY

Once an order has been transferred to the shipping carrier, the carrier assumes responsibility for transit and delivery.

Noble Aminos is not responsible for:

Carrier delays
Customs delays or seizures
Lost or stolen packages after delivery confirmation
Incorrect shipping addresses entered by the customer
Delivery issues caused by carrier error
Weather-related disruptions
International import restrictions

Customers are responsible for ensuring all shipping information is accurate before submitting payment.

6. ORDER CANCELLATIONS

Orders may not be canceled once payment has been processed.

If an order has not yet entered fulfillment, Noble Aminos may attempt to accommodate cancellation requests solely as a courtesy and at its sole discretion. No cancellation is guaranteed.

7. CHARGEBACKS & PAYMENT DISPUTES

By completing a purchase, you agree not to initiate fraudulent or unwarranted chargebacks or payment disputes.

Noble Aminos reserves the right to contest any chargeback using:

Order confirmations
Tracking records
Delivery confirmation
Customer communications
IP logs
Fraud-prevention data
Acceptance of website policies

Fraudulent disputes may result in:

Permanent account bans
Refusal of future service
Reporting to fraud-prevention databases
Collection actions where permitted by law

8. LIMITATION OF LIABILITY

Under no circumstances shall Noble Aminos, its owners, employees, affiliates, suppliers, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Use or misuse of products
Improper handling or storage
Research outcomes
Shipping delays
Delivery failures
Third-party carrier issues
Regulatory actions

All products are used entirely at the purchaser’s own risk and responsibility.

9. POLICY MODIFICATIONS

Noble Aminos reserves the right to modify, update, or change this Refund Policy at any time without prior notice.

The version posted on the website at the time of purchase governs the transaction.

10. CONTACT INFORMATION

For order-related support inquiries, contact:

Noble Aminos
Email: support@nobleaminos.com